Once your order has been submitted we immediately begin the process of production of your projects. Due to the customization of ALL of our workshops, there are NO REFUNDS FOR WORKSHOPS and NO CREDITS FOR SPECIALITY WORKSHOPS AND OFFSITE EVENTS! However, if you cancel with at least 48 hours notice, your FULL reservation fee will be turned into a store credit that can ONLY be used for future workshops and must be used within 60 days. Same day cancellations or no-shows will NOT get a credit for a future workshop! Please email us (hammerandstainstateline@gmail.com) to cancel. If you do not show up for a workshop that you have a spot reserved, you forfeit your payment. If you have to cancel, we can hold your project for up to 60 days for you to come in and complete at one of our Open Paints/Studio times or to bring home and complete.
Hammer & Stain reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please contact us.
